PRIVACY POLICY

Effective Date: 01/04/2025

Welcome to Kew Interior Design ("we", "us", or "our").

We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.kew-interiordesign.co.uk (the "Site"), contact us, or use our services.

1. Who We Are

We are Kew Interior Design, an interior design business based in the United Kingdom.
Email: studio@kew-interiordesign.co.uk
Phone: 07955 285314

We are the “data controller” responsible for your personal data collected through this website.

2. What Data We Collect

We collect the following types of information:

a) Information You Provide to Us:

  • Name

  • Email address

  • Phone number

  • Address

  • Project requirements or preferences

  • Messages submitted via contact forms

b) Information Collected Automatically:

  • IP address

  • Browser type and version

  • Operating system

  • Website pages visited, time on site, and interaction behaviour

  • Cookies and analytics data

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide our interior design services

  • Send you service updates or marketing (with your consent)

  • Improve website functionality and user experience

  • Understand how visitors use our site

  • Comply with legal and regulatory obligations

  • Connect with you through social media (when applicable)

4. Google Analytics

We use Google Analytics to help us understand how users interact with our website. Google Analytics collects data such as your IP address, browser, device information, and pages visited.

This information is anonymised and aggregated, and it helps us improve website performance and content. Google may store this data on servers outside the UK or EEA. We have enabled IP anonymisation to reduce the impact on your privacy.

You can opt out of Google Analytics tracking using this tool: https://tools.google.com/dlpage/gaoptout

5. Social Media Integrations

Our website may include links to or embedded content from third-party social media platforms (e.g., Instagram, Facebook, Pinterest). These platforms may set cookies and collect data when you interact with these features, even if you do not have an account with them.

We recommend reviewing their privacy policies:

If you follow or engage with us on social media, your interactions may be subject to the terms and privacy policies of those platforms.

6. Cookies

Our website uses cookies to:

  • Enable core site functionality

  • Remember your preferences

  • Collect usage data via Google Analytics

  • Allow social media sharing tools

You can manage or block cookies via your browser settings. For more information, see our [Cookie Policy].

7. Legal Bases for Processing

We process your personal data on the following lawful bases:

  • Consent (for marketing and analytics)

  • Contract (to deliver our services)

  • Legitimate Interests (e.g., improving our website)

  • Legal Obligation (for tax or regulatory compliance)

8. Sharing Your Data

We do not sell your personal information. We may share it with:

  • Web and analytics service providers (e.g., Google)

  • Marketing platforms (e.g., social media advertising tools)

  • IT or hosting providers

  • Legal and professional advisors

  • Authorities, if legally required

All third parties are contractually bound to comply with UK data protection laws.

9. International Transfers

Some of our service providers (such as Google) may process data outside the UK. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK ICO.

10. Your Rights

You have the following rights under the UK GDPR:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to request erasure (right to be forgotten)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise your rights, contact us at [Insert Email].

11. Data Retention

We only keep your personal data as long as necessary:

  • General enquiries: up to 12 months

  • Client data: up to 7 years (for tax/legal purposes)

  • Marketing data: until you unsubscribe

12. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes your acceptance of any changes.

Questions?
If you have any concerns or questions about this Privacy Policy, email us at studio@kew-interiordesign.co.uk